Official Documents

Privacy Policy best66 — Our Commitment to Protecting Your Personal Data

At best66, your privacy is not merely a legal obligation — it is our moral responsibility to every member. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026 Language: Malay (Malaysia) PDPA 2010 Compliance

6 Ways best66 Protecting Privacy and Your Personal Data

Data security is not just about technology — it is about trust. Here is how we ensure your information stays protected at all times.

256-bit SSL Encryption

Every data exchange between your device and best66 servers is protected by 256-bit SSL encryption — the same industry standard used by leading banking institutions worldwide. No third party can intercept or read your data in transit.

Malaysia PDPA Compliance

Best66 operates in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). All data collection and processing practices adhere to the data protection principles established under local law.

Secure Data Storage

Member personal data is stored on servers protected by layered firewalls, strict access controls, and 24/7 threat monitoring. Only authorised staff may access sensitive member information.

Data Control by Members

You have the full right to access, amend, or request the deletion of your personal data at any time. best66 respects these rights and will process any request within 14 working days.

No Data Sales

Best66 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing purposes. Your data belongs to you — it is not our business asset.

Data Collection Minimization

We only collect data that is strictly necessary to provide our services to you. No excess information is gathered — every piece of data we request has a clear justification and a specific purpose.

Contents
  1. Information Collected
  2. How Data Is Used
  3. Data Sharing
  4. Data Security
  5. Cookie Policy
  6. Your Rights
  7. Retention & Deletion
  8. Third-Party Links
  9. Children's Privacy
  10. Policy Amendments
  11. Contact Us

Note: This Privacy Policy applies to all users of the best66 website, mobile app, and any related services we operate. By using our platform, you agree to the practices described in this document.

1. Types of Personal Information We Collect

Best66 collects your personal information through various methods when you register, use the platform, or interact with our support team. Generally, the information collected falls into three main categories:

A. Information You Provide Directly

  • Full name as per identity card (MyKad)
  • Active Malaysia mobile phone number
  • Valid email address
  • Date of birth (for age verification)
  • Current residential address
  • Bank account details and preferred payment methods
  • Identity verification documents during the KYC process

B. Information Collected Automatically

  • IP address and geographic location information (state/city level)
  • Device type, operating system, and web browser version
  • Game session data — login time, play duration, and betting history
  • Platform activity logs for security and audit purposes
  • Cookie and similar tracking technology data

C. Information from Third Parties

  • Identity verification from licensed KYC service providers
  • Transaction information from approved payment processors
  • Background check data from fraud prevention agencies

All KYC documents you submit are processed through encrypted channels and automatically deleted from temporary systems once verification is complete. Copies are not retained longer than necessary.

2. How We Use Your Personal Data

Every piece of information we collect has a clear and legitimate purpose. best66 uses your personal data solely for the following purposes:

Purpose of Use Types of Data Involved Legal Basis
Account management and verification Name, email, phone number, KYC Contract performance
Processing deposits and withdrawals Banking details, payment methods Contract performance
Fraud prevention and security IP address, activity logs, device data Legitimate interests
Customer support All enquiry-related information Contract performance
Promotional communications (if consented) Email, phone number Consent
Legal compliance & reporting Identity information, transactions Legal obligations
Platform improvement & analytics Anonymous usage data Legitimate interests

We will not use your data for any other purpose without first obtaining your explicit consent. If you do not wish to receive promotional communications, you may withdraw your consent at any time through your account settings or by contacting our support team.

3. Data Sharing with Third Parties

Best66 maintains a strict policy on data sharing. We does not sell your personal data to any party. Data sharing only occurs in the following limited situations:

  • Payment Processors: Transaction information is shared with approved payment service providers solely to process your deposits and withdrawals.
  • KYC Providers: Identity verification documents are submitted to licensed KYC service providers for verification purposes only.
  • Technology Service Providers: Server infrastructure and security providers bound by strict confidentiality agreements.
  • Legal Authority: When required by law, court order, or direction from a relevant law enforcement agency.
  • Fraud Prevention: Minimum required information is shared with industry fraud prevention agencies to protect all members.

All third parties we work with are bound by data protection agreements that require them to handle your information at the same or higher security standard as best66.

4. Data Security Measures

Protecting your personal data is our top technical and operational priority. best66 implements multiple layers of security to ensure your information cannot be accessed, altered, or stolen by unauthorized parties:

  • Data encryption in transit — SSL/TLS 256-bit for all communications between your browser and our servers.
  • Data encryption at rest — sensitive information such as passwords and payment details is encrypted using AES-256 algorithm.
  • Two-factor authentication (2FA) — an additional login security layer we recommend for all members.
  • Real-time threat monitoring — an intrusion detection system operating 24 hours a day to detect and block suspicious activity.
  • Internal access controls — the least privilege principle ensures staff can only access the data they need for their specific duties.
  • Regular security audits — vulnerability assessments and penetration testing conducted regularly by independent security experts.

While we take all reasonable precautions, no online system can guarantee absolute security. We encourage you to use a strong password, enable 2FA, and never share your login credentials with anyone.

5. Cookie Policy and Tracking Technologies

Best66 uses cookies and similar technologies to enhance the user experience, analyse platform traffic, and deliver relevant content. The following are the types of cookies we use:

Cookie Types Purpose Duration Status
Session Cookies Maintaining login status and current session settings Until logout Required
Preference Cookies Storing language settings, time zone, and display preferences 1 year Required
Analytics Cookies Understanding how users interact with the platform 90 days Analytics
Security Cookies Detecting suspicious activity and preventing fraud 30 days Required
Marketing Cookies Displaying relevant promotions based on interests 30 days Options

You may manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.

6. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our Data Protection Officer team via live chat on the platform or our official email. We will process your request within 14 working days from the date of receipt.

7. Data Retention & Deletion Period

Best66 does not retain your personal data longer than necessary for the stated purposes, or as required by law. The following are our data retention guidelines:

  • Active account data: Retained for the duration of your active membership.
  • Closed account data: Retained for a minimum of 5 years after account closure for anti-money laundering (AML) compliance purposes.
  • Financial transaction records: Retained for 7 years in accordance with accounting and tax legal requirements.
  • Support communication logs: Retained for 2 years from the date of last interaction.
  • KYC Documents: Deleted within 30 days of successful verification, unless the law requires longer retention.
  • Anonymous analytics data: May be retained indefinitely as it cannot be attributed to any individual.

Upon expiry of the retention period, data will be securely deleted using methods that ensure it cannot be recovered.

8. Links to Third-Party Websites

The best66 platform may contain links or references to third-party websites such as game providers or payment partners. Please note that:

  • The best66 Privacy Policy applies only to the best66 platform itself and does not cover the privacy practices of third-party websites.
  • When you click a link to an external website, you will be subject to that website's privacy policy.
  • Best66 is not responsible for the content, privacy policies, or security practices of any third-party websites.

We recommend that you read the privacy policy of every website you visit, especially when providing personal information.

9. Children's Privacy

Best66 is an adult entertainment platform that exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that we have collected data from an underage individual, we will immediately take steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on best66 may contact us right away for prompt action.

10. Amendments to This Privacy Policy

Best66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material amendments are made:

  • We will update the "Last Updated" date at the top of this document.
  • Notifications will be sent to registered members via email or in-platform notice.
  • Continued use of the platform after amendments take effect will be considered acceptance of the updated terms.

We encourage you to review this page regularly to stay informed about how we handle your personal information.

11. How to Contact Us

For any enquiries, concerns, or requests regarding your privacy and personal data, you may contact the best66 Data Protection Officer (DPO) through the following channels:

  • Live Chat 24/7: Available directly within the best66 platform — the fastest way to get a response.
  • Official Email: [email protected] — for written requests that require documentation.
  • FAQ Page: Visit the FAQ section for answers to frequently asked privacy questions.

We are committed to responding to all privacy-related inquiries within 3 working days. More complex requests such as data deletion or data export will be processed within 14 working days.

Your Data Is Safe With Us

Play Safe and Confident at best66 — Your Privacy, Our Priority

With a transparent privacy policy and the latest security measures, best66 ensures your gaming experience is always safe, fair, and free from the risk of data breaches. Register today and enjoy entertainment without worry.

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